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  • At times, is it difficult to understand the information you receive from your physician or care team?
  • Do you have questions about your treatment?
  • Would you like to have additional support so you can manage your care?

If you answered “yes” to any of these questions, the Patient Navigation program can help you.

What is patient navigation?
Patient navigation is free personalized assistance offered to patients, families, and caregivers to help overcome barriers and access medical and psychosocial care in a timely manner. Patient Navigators work with patients from pre-diagnosis through all phases of the cancer experience.

What are the key benefits of patient navigation? 
A new cancer diagnosis can be overwhelming. Our Patient Navigators help by being your advocate and guide throughout the course of diagnosis, treatment and survivorship. They assess for clinical, emotional, spiritual, psychosocial, and financial needs.

Our patient navigators:

  • Are an ongoing consistent point of contact.
  • Link you to community resources such as transportation, home care, meal delivery, and support groups.
  • Provide education on insurances and benefits.
  • Offer emotional support during difficult and stressful times.
  • Collaborate and coordinate care with your other providers.

When should I contact a Patient Navigator?
The best time to meet with a Patient Navigator is at the beginning of treatment. However, a Patient Navigator can be a great asset at any point in your journey. At Queens Medical Associates, we believe that active participation in your care, with our guidance and assistance, will lead you to a more engaging experience with the healthcare system.

Patient Navigation Team

Ariella Aharon, LMSW, began her career with NYHQ Cancer Center and Queens Medical Associates as a Patient Navigator intern where she provided personalized assistance to patients, families and caregivers. Previously, Ariella worked as a counseling specialist at Queens Community House, Queens Counseling Services, and as a behavior therapist for Hebrew Academy for Special Children. Ms. Aharon received her BA, Summa Cum Laude, in Psychology and Business from Queens College, CUNY and her MSW from the Silberman School of Social Work at Hunter College. She is a NYS licensed social worker.

Victor Interiano began his career at The Mount Sinai Hospital and Elmhurst Hospital as a Care Coordinator, providing patients with comprehensive health care management. He received his Bachelor of Arts in Psychology from Hunter College and is pursuing a Masters degree in Social Work. Victor is also a United States Marine Corps veteran. He is fluent in Spanish.